Shipping policy
Shipping Policy
Thank you for shopping with Lamaar Fragrances. We take pride in delivering your fragrance orders with care, speed, and transparency. Please find below the details of our shipping options, timeframes, and procedures.
📦 Order Processing Times
- All orders are processed and dispatched within 1–3 business days (excluding weekends and public holidays).
- Once shipped, you will receive an email with your tracking number and courier information.
🚚 Domestic Shipping – Australia
We ship Australia-wide using Australia Post and trusted courier partners.
|
Shipping Method |
Estimated Delivery Time |
Cost |
|
Standard Shipping |
3–7 business days |
$9.95 AUD (Free for orders over $100 AUD) |
|
Express Shipping |
1–3 business days |
$14.95 AUD |
📌 Please note that rural or remote areas may experience slightly longer delivery times.
🌍 International Shipping
We currently ship to the following countries, with tracked international delivery options:
|
Country/Region |
Standard Shipping |
Express Shipping |
|
New Zealand |
5–10 business days |
3–5 business days |
|
United States |
7–14 business days |
5–7 business days |
|
United Kingdom |
8–15 business days |
5–8 business days |
|
Canada |
7–14 business days |
5–8 business days |
|
Europe (selected countries) |
8–18 business days |
5–10 business days |
|
UAE & Middle East |
10–20 business days |
7–10 business days |
|
Asia (e.g., India, Singapore, Malaysia) |
7–15 business days |
5–8 business days |
🌐 Customs Duties/Taxes: All international orders may be subject to duties and taxes, which are the responsibility of the recipient. These are not included in the shipping fee.
📦 Order Tracking
Once your order is shipped, you’ll receive a confirmation email with a tracking link. You can track your order directly on the courier’s website.
🕒 Shipping Delays
We aim to deliver on time, but please understand delays may occur due to:
- Courier or customs delays
- High-volume seasons (holidays, promotions)
- COVID-19 or international disruptions
We appreciate your patience and understanding.
📬 Incorrect or Undeliverable Addresses
Please double-check your shipping information before placing your order. Lamaar Fragrances is not responsible for:
- Delays or lost parcels due to incorrect addresses
- Re-delivery fees for returned shipments
If a parcel is returned to us, we’ll contact you for reshipment (additional postage fees may apply).
❗ Shipping Restrictions
Please note:
- Some fragrance items (alcohol-based) are classified as flammable goods and may face shipping limitations.
- We may be unable to ship to PO Boxes, military addresses, or countries with strict import regulations.
- If your destination cannot be served, we will notify you and issue a full refund.
📩 Questions?
We’re here to help! For any questions about your order, tracking, or shipping eligibility, contact us:
📧 lamaarfragrances@gmail.com